Fresh, homemade meals from local chefs—delivered!

To create your profile, download the app, sign up, and fill out your profile details including your kitchen's name, location, and food specialties. You can also upload photos of your dishes and set your prices.

You can list your menu items by going to the “item” section or option in the app, where you can add descriptions, upload photos of each dish, and set prices.

Use the time availability option in the app to mark the days and hours when your kitchen is open for orders. This helps manage customer expectations and order flow.

The app's interface allows you to view and manage all current and pending orders. You can update the status of each order as needed from preparation to completion.

To check your balance and detailed transaction history, go to the “balance” section or option in the app. This section provides a breakdown of your earnings, transaction history, and pending payments.

Go to the “more” section in the app to update your personal details, including your bank information, to ensure all transactions are processed correctly.

Your ratings and reviews can be accessed in the “more” section of the app, where you can see what customers have said about your dishes and service.

Yes, you can choose to deliver orders yourself and receive the delivery fee directly to your chef account. Alternatively, you can let a uChef driver handle the delivery.

You can message customers directly through the message option on each order display in the app. This feature helps clarify order details or address any special requests.

Yes, if you need to communicate with the driver about an order, you can use the app to message or call them directly from the order details page.

If an issue arises, contact the customer directly to resolve it. If needed, use the support features in the app to get assistance from the uChef team.

The app offers promotional tools that allow you to feature certain dishes or offer discounts to attract more customers during specific times.

Provide consistent quality and service, respond promptly to customer inquiries, and encourage satisfied customers to leave positive reviews.

To sign up, download the uChef driver app, create an account, and enter your personal information. You'll need to upload your driver's license, proof of insurance, and a safety certificate to complete the registration process.

After registration, you can view available orders, pending orders, and a history of orders you've already delivered. This helps you manage your deliveries efficiently.

The app includes an integrated map feature. Once you accept an order, you can use this map to navigate directly to the pickup location and then to the customer's address.

Payments are processed on a weekly cycle and deposited directly into your bank account. You can view your earnings summary in the app.

Yes, there's an “I am available now” option in the app. When you toggle this on, the system knows you're ready to accept delivery requests immediately.

Your vehicle must be reliable, insured, and meet the local safety standards. Detailed vehicle requirements are listed in the app.

Currently, the app assigns orders based on proximity and your availability settings. You can choose to accept or decline orders as they come.

If you encounter any issues during delivery, such as a problem with the order or difficulty finding the address, you can contact support directly through the app for assistance.

You can update your personal and vehicle information anytime in the app settings. It's important to keep this information current to ensure smooth operations.

Yes, after each delivery, customers can rate their experience. These ratings are available for you to view in the app to help you improve your service.

No, uChef does not require a minimum number of hours. You can log in to work based on your availability and personal schedule.

If there's any issue with your payment, please check the payment details in your profile to ensure they are correct. If everything is accurate and you still haven't received payment, contact our finance support through the app for resolution.